Privacy Policy
Last updated: May 20, 2026
Kanbi ("we", "our", "us") operates the website kanbicare.com. This Privacy Policy explains how we collect, use, and protect your personal information when you use our concierge service connecting English-speaking patients with aesthetic and dental clinics in Tokyo, Japan.
1. Information We Collect
We collect information you provide directly when you use our services:
- Contact information — name, email address, and phone number submitted through our booking and contact forms
- Medical enquiries — health questions submitted through our "Ask a Doctor" form. These are shared only with the clinic you select.
- Usage data — pages visited, browser type, and approximate location via cookies and analytics tools (Webflow, Google Analytics)
2. How We Use Your Information
- To connect you with the appropriate clinic and coordinate your appointment
- To respond to your medical enquiries by forwarding them to your chosen clinic
- To improve our website and services
- To send you relevant updates if you have opted in
3. Data Sharing
We do not sell your personal data. We share your information only with:
- Partner clinics — to fulfil your booking or medical enquiry request
- Service providers — Webflow (hosting), Google Analytics (analytics), and similar tools necessary to operate the site
4. Cookies
Our website uses cookies to improve your experience. By using kanbicare.com, you consent to the use of cookies in accordance with this policy. You may disable cookies in your browser settings, though some features may not function correctly.
5. Your Rights (GDPR — EU Visitors)
If you are located in the European Union, you have the right to access, correct, or delete your personal data. You may also object to processing or request data portability. To exercise these rights, contact us at the address below.
6. Japan Privacy Law (APPI)
We comply with Japan's Act on the Protection of Personal Information (APPI). Personal data collected through our forms is handled securely and disclosed only for the purposes stated in this policy.
7. Data Retention
We retain your personal data for as long as necessary to provide our services and comply with legal obligations, typically no longer than 2 years from your last interaction with us.
8. Contact
For any questions or requests regarding your personal data, contact us at: santiago@kanbicare.com
Privacy Policy
Last updated: May 20, 2026
Kanbi ("we", "our", "us") operates the website kanbicare.com. This Privacy Policy explains how we collect, use, and protect your personal information when you use our concierge service connecting English-speaking patients with aesthetic and dental clinics in Tokyo, Japan.
1. Information We Collect
We collect information you provide directly when you use our services:
- Contact information — name, email address, and phone number submitted through our booking and contact forms
- Medical enquiries — health questions submitted through our "Ask a Doctor" form. These are shared only with the clinic you select.
- Usage data — pages visited, browser type, and approximate location via cookies and analytics tools (Webflow, Google Analytics)
2. How We Use Your Information
- To connect you with the appropriate clinic and coordinate your appointment
- To respond to your medical enquiries by forwarding them to your chosen clinic
- To improve our website and services
- To send you relevant updates if you have opted in
3. Data Sharing
We do not sell your personal data. We share your information only with:
- Partner clinics — to fulfil your booking or medical enquiry request
- Service providers — Webflow (hosting), Google Analytics (analytics), and similar tools necessary to operate the site
4. Cookies
Our website uses cookies to improve your experience. By using kanbicare.com, you consent to the use of cookies in accordance with this policy. You may disable cookies in your browser settings, though some features may not function correctly.
5. Your Rights (GDPR — EU Visitors)
If you are located in the European Union, you have the right to access, correct, or delete your personal data. You may also object to processing or request data portability. To exercise these rights, contact us at the address below.
6. Japan Privacy Law (APPI)
We comply with Japan's Act on the Protection of Personal Information (APPI). Personal data collected through our forms is handled securely and disclosed only for the purposes stated in this policy.
7. Data Retention
We retain your personal data for as long as necessary to provide our services and comply with legal obligations, typically no longer than 2 years from your last interaction with us.
8. Contact
For any questions or requests regarding your personal data, contact us at: santiago@kanbicare.com